Do I need to return an item if it's being replaced?

Do I need to return an item if it's being replaced?

We will need to return an item even if it’s being replaced and request the item to be returned in the original packaging where possible in order for us to inspect the item.

We will always do our best to ensure that the replacement process is as quick and seamless as possible for you, but if you have any questions about your equipment, you can contact us via email at [e-mail].